Intrinsic News

Intrinsic launches ‘intouch’ – a new service management customer portal

Date posted: 15/06/2015

Built in collaboration with our customers, and after 3 months of joint testing, “intouch“, Intrinsic’s customer dedicated portal is now fully released and available to all its managed services customers. “intouch” works on any device making it easy for customers to interact with Intrinsic wherever they are. It has been built by Intrinsic and offers a… Read more »

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Intrinsic awarded Public Sector RM1058 Technology Services Framework

Date posted: 22/05/2015

RM1058 Framework award demonstrates Intrinsic’s commitment to Public Sector Intrinsic, a proven provider of support and managed services to the UK Public Sector, has been awarded a place on the Crown Commercial Service Technology Services Framework (RM1058). Intrinsic has won places on the following two lots: Lot 3 – Network Management services Lot 5 –… Read more »

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Generation-Y ignore IT department to create a DIY IT working culture

Date posted: 24/11/2014

Over two-fifths (41%) of employees feel they are better suited than the IT department to solve their IT requirements according to new research from Intrinsic, a next generation managed services provider. The survey, which consulted 1000 full time employees in both small and large businesses, found this loss of faith in IT professionals is driven… Read more »

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City of Cardiff Council rolls out £2.6m wifi project to enable the next generation of education

Date posted: 15/10/2014

The City of Cardiff Council has officially unveiled its multi-million pound implementation of a next generation education infrastructure, managed by Intrinsic, the next-generation Hybrid IT managed services provider. The £2.6m project saw the City of Cardiff Council work with Intrinsic to roll out wireless capabilities to 126 schools across the Cardiff area including primary, secondary… Read more »

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Industry News Round-up September 2014

Date posted: 09/09/2014

Welcome to our industry news roundup for September 2014. Below you’ll see a number of news snippets from around the industry including mergers & acquisitions; new product releases and general information. This isn’t exhaustive, just some items that have piqued our interest.   Unified Comms Cisco has acquired Assemblage, a browser to browser collaboration solution…. Read more »

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Avaya EDM web sessions timeout problems – Steve Durham

Date posted: 09/09/2014

We have found once you have opened a Web EDM session, if you select an “active port” then “graph” (right click on the port) and change the timer from 10 seconds for 1 minute polling, the “inactivity timer” will not cease your enterprise device manager Web session. This is good when logged on to multiple ERS… Read more »

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Avaya ERS units incrementing the ‘indiscards’ counter when connected to Cisco 3750 devices – Steve Durham

Date posted: 09/09/2014

Most Cisco Ethernet switches send “keepalive” timer packets out of every port, which by default is every 10 seconds, this should be disabled when it links on to a Avaya ERS device, with the interface command of “no keepalive”.

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Use 10g direct connect cables on ERS 4000 (v5.7) units and save costs for inter cab links – Steve Durham

Date posted: 09/09/2014

Customers still using 10gSR GBICs to connect stacks in local areas together can often make a saving on stacking connectivity.

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Cisco recognises Intrinsic’s outstanding customer service

Date posted: 28/07/2014

Intrinsic has been recognised as an elite Cisco Partner with the achievement of a Cisco Customer Satisfaction Excellence Award. Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program as a result of outstanding customer satisfaction responses. This award enables customers, partners, and the Cisco sales teams to… Read more »

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Intrinsic secures G-Cloud V agreement

Date posted: 03/06/2014

Intrinsic, the next-generation Hybrid IT managed services provider, has today announced it has secured a place on the Government’s latest G-Cloud framework, G-Cloud V. UK public sector organisations will now be able to procure the company’s services from three categories: Software as a Service (SaaS), Infrastructure as a Service (IaaS) and Specialist Cloud Services (SCS)…. Read more »

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Getting WiFi ready for tomorrow, today by @IntrinsicUK

25 June 2015