Boost employee productivity with leading-edge contact centre solutions that connect agents, customers, and information efficiently and seamlessly.
Understand your customers thanks to the power of data analytics. This means you can provide them with the kind of personalised service they want in every interaction.
Increase profitability by controlling costs and gaining higher return on investment from your technology.
Reduce risks and increase loyalty with security and fraud prevention features that help you protect your customers and provide better service and satisfaction.
We wanted to give you a further update on progress of Avaya’s strategic decision to sell their networking business to Extreme Networks.