Finance and Legal

Build loyalty while increasing profitability

Finance and Legal

Financial and legal service providers must deal with increasing economic and competitive pressures and customers’ changing expectations.

Customers want to interact with your company on their own terms, schedules, and devices. They want self-service options for faster service—with the ability to reach a real person immediately if they need additional assistance. They want to know that their personal data is safe and secure, but easily accessible when they need it.

Most of all, they want you to know who they are and what they need—so that every interaction can become a personalized experience across all communications channels.

Intrinsic will design a solution to give you a competitive edge.

Benefits

Boost employee productivity with leading-edge contact centre solutions that connect agents, customers, and information efficiently and seamlessly.

Understand your customers thanks to the power of data analytics. This means you can provide them with the kind of personalised service they want in every interaction.

Increase profitability by controlling costs and gaining higher return on investment from your technology.

Reduce risks and increase loyalty with security and fraud prevention features that help you protect your customers and provide better service and satisfaction.