Intrinsic runs a 24x7 UK Based Service Operations Centre (SOC) from it’s head office in Haydock.
Intrinsic’s Support Plus service is a multi-vendor support offering which can help simplify and stabilise your ICT management.
Our procurement specialists can help you select a suitable and compliant framework, so please contact us to discuss your preferred route to market.
Changing business models - Cloud, mobile, social, and the Internet of Everything - introduce new security challenges.
Many businesses struggle to determine the extent of an ever changing landscape of business models - Cloud, mobile, social, and the Internet of Things - and the threat of new security challenges caused by the global increase of cybercrime.
The modern hacker is no longer a joy rider but a fully-fledged white collar criminal running sophisticated activity from the comfort of their armchair.
Support is a standard hardware support contract where you are able to log faults with the Service Operation Centre for hardware issues. Any requests for software assistance would be handled under Request Fulfilment.
Do you know exactly what devices you have deployed and whether they are under support, end of sale, end of life, up to date, or vulnerable to published advisories?
Request Fulfilment is the completion of requests that fall outside of the remit of Support/Support Plus. This can be an installation, a move, an addition, a change or a deletion. This applies to both hardware and software.
Patch Management is the service Intrinsic offer to customers who require that their estate is kept up to date for patches to their devices. These patches may be security, vulnerability or operating system related. This is available for Cisco devices.
A Service Delivery Manager represents all provided services and is responsible for all service, support and service delivery actions taken to ensure they meet your business and IT requirements.
Network Monitoring is a service Intrinsic offer to customers who require their estate’s network to be monitored and availability to be maximised via response to monitoring alerts or client escalation.
The Intrinsic Configuration Management service is delivered by our Service Operations Centre via our Configuration Management platform (powered by SolarWinds).
Availability Management is a service Intrinsic offers to customers who require that their estate is stable and maintains the optimum uptime possible.
Network Management is a service we offer to customers who require their estate’s network to be fully supported by Intrinsic, end-to- end. This includes full patch, availability, continuity and capacity management.
Intrinsic's portfolio of Support and Powered services help customers run their IT infrastructures better. Our Managed Services ensure your infrastructure is in the best hands, enabling you to focus on more value-add projects.
Intrinsic’s portfolio of Support and Powered services provide many rich features as standard. However, Intrinsic recognises that customers want contracts to work the way they want to work, and have features that meet their own business needs.
Intrinsic’s portfolio of Support and Powered services can help simplify and stabilise your ICT management. We provide efficient reactive support or full feature proactive management of your IT infrastructure, including data, voice, storage and servers.
Increase data centre efficiencies, lower TCO, reduce energy consumption and utilise your resources better with a FlexPod solution from Intrinsic.
Storage needs are continuing to grow at a rapid rate. This continuous growth together with compliance needs and the pressures of 24×7 working mean that you need a first-class storage solution.
Businesses everywhere increasingly understand the “wow” of desktop virtualisation. They recognise that going virtual can have a profound impact on their top business objectives. Intrinsic helps clients get from “wow to how” and quickly realise the many benefits of desktop virtualisation.
Server virtualisation is a technology for partitioning one physical server into multiple virtual servers. Each of these virtual servers can run its own operating system and applications, and perform as if it is an individual server.
Is your IT team spending an increasingly high percentage of its time on procurement and management, rather than being able to focus on core business challenges and emerging opportunities? If so, work with Intrinsic to consolidate your IT infrastructure.
Cisco Unified Computing System (UCS) is an integrated, stateless system that is entirely programmable through centralised, embedded management to power enterprise applications running bare-metal or virtualised workloads for comprehensive cloud-computing environments.
Designed for mid-sized businesses and built with industry-leading, proven, and trusted technology, Cisco Business Edition 6000 delivers end-to-end collaboration capabilities for up to 1000 users, 2500 devices, 50 sites, and 100 contact centre agents.
SIP Trunking is suitable for any size of business that currently have a PBX or Unified Communications solution. Download our datasheet to find out about our approach to SIP Trunking and how it can help organisations.
The Avaya Aura platform simplifies complex communication networks, delivering multi-channel solutions such as video, voice, presence, messaging and web applications for customers, employees, partners and suppliers regardless of location.
Cisco Unified Communications Manager is the heart of Cisco collaboration services, enabling session and call control for video, voice, messaging, mobility, IM and presence. Download our Data Sheet to find out how the solution will lower your Total Cost of Ownership.
The Avaya IP Office platform easily scales up to 2,000 users across up to 32 locations, offering an enhanced user experience with easy-to-use, feature-rich options that grow with your business. Read our Data Sheet to find out how IP Office delivers a complete mid-market solution.
Avaya anytime, anywhere, any device video conferencing solutions enable faster, more effective collaboration inside the enterprise and externally with conferencing solutions for desktops, meeting rooms, and BYOD.
Explore how to integrate your in-store technology and ecommerce activity, cost-effectively manage stores across multiple locations and simplify the delivery of guest services such as virtual dressing rooms and pop-up locations. Achieve a connected retail approach.
When it comes to the storage and data centre space, we partner with NetApp to deliver best-in-class data storage and information management solutions. This data sheet gives you an outline of how we do it.
This guide looks at how they must accommodate the rise in clinical data volumes, but also make the information work and use it to gain insight and intelligence.
Find out how UCaaS from Intrinsic can transform your business communications. We have the knowledge and expertise to deliver enterprise-class telephony solutions for a mobile, collaborative and highly productive workforce.