Patch Management

Keeping you up to date, simply & easily

What is Patch Management?

Patch Management is the service Intrinsic offer to customers who require that their estate is kept up to date for patches to their devices. These patches may be security, vulnerability or operating system related. This is available for Cisco devices.

Who is this designed for?
Customers who are driven by PSN or PCI-DSS will benefit the most from this service as they are required to ensure any vulnerabilities are addressed as part of the standards they must work to.

What does the service actually offer?
Intrinsic will deploy a Smart Collector to your estate. This will poll devices on a set basis (for example monthly or quarterly) and produce a comprehensive report. Using this report, we can advise you of the vulnerabilities within your estate and, where you have a Cisco support contract in place for that device, offer the software.

What if you would like Intrinsic to apply the patches for you?
This would be completed under Request Fulfilment work - you can simply request a quote for the work to be carried out by Intrinsic.


Benefits

  • Security - Keep up with the latest patches to reduce security threats
  • IT Department productivity - free up the IT team to deliver business benefits rather than menial tasks
  • Company productivity - reduce downtime by ensuring the device is patched to the latest version of software
  • Maintain compliance
  • Take advantage of new software features

What other services might be of benefit?

You may also wish to consider using our People as a Service. This allows you to pre-pay (and benefit from a discount) for our Professional Services.

These Professional Services could include the installation of vulnerability fixes, security patches and core software upgrades. You should think about adding unsupported devices to a Support or Support Plus contract.

What are the dependencies?

  • An Asset Management service to allow the software reports to be created
  • You will also be required to supply a Virtual Server
  • SNMP and SSH strings
  • Details of the IP ranges within your estate where devices may reside
  • Remote connectivity for the installation of the software and the collection of the data