Unified Communications

Be more effective. Take your business to the next level

Unified Communications

Unified Communications is not defined as a single product but is a combination of features that can leverage a consistent and unified user interface and user experience across multiple devices and media.

Any system must be agile enough to meet ongoing business demands driven by changes in the ever changing market, ensuring that the customer maintains their competitive advantage.

Intrinsic know the selection and investment of a UC system is a major decision to any business and we can draw on many years of experience in the consulting, design, deployment and support of UC systems which are delivering high value business outcomes for our customers around the clock.

Common Components and features of an UC platform

  • Communications: Voice, data and video capability
  • Messaging: Voice, email, video and Instant Messaging
  • Conferencing: Online using high quality audio and video
  • Application Integration: Open systems for CRM and other tools
  • Presence: IP phones, softphones, call connectors
  • Security: Secure systems protecting users and company data
  • Always On: 24 x 7 x 365


Making a decision to deploy a UC solution is a major investment in both time and money.

Partnering with Intrinsic will ensure that you make the right technology choice which will deliver your desired business goals both today and into the future.

Intrinsic will help you develop a business case to look at how to map a solution onto your required outcomes.

Intrinsic use a phased approach to ensure that nothing is left to chance

Phase 1: Identify & Validate Phase 2: Assess Phase 3: Planning Phase 4: Deploy and Support
  • Business case
  • Key drivers in your business
  • Business priorities
  • Your objectives and success criteria
  • Existing infrastructure – Repurpose, refresh or migrate (eg ISDN to SIP)
  • Existing user behaviour
  • Design
  • Cost
  • Propose
  • Turnkey project deployment ensures fast time to use
  • Multiple support options to suit your requirements

Intrinsic will be with you every step of the way

We can help you with post deployment analysis around adoption and technology consumption ensuring that you recognise maximum return on investment by getting full value from your technology choice.

For more information contact a member of the Intrinsic team on
0333 121 3400 or email sales@intrinsic.co.uk